
Frequently Asked Questions
How long does shipping take?▼
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout if you need your Lumie pieces sooner.
What is your return policy?▼
We offer a 30-day return window for all unworn items with tags attached. Simply use our online portal to generate a prepaid return shipping label.
What payment methods do you accept?▼
Lumie accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna for interest-free installment payments.
How do you ensure product quality?▼
Every garment undergoes a rigorous multi-point inspection process. We source premium, sustainable fabrics to ensure your fashion staples remain durable and beautiful for years.
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